Privacy Policy
How we collect, use, and protect your information when using Notiee.
1. Information We Collect
Account Information
We collect your email address, name, profile information, and account preferences when you create an account. For paid subscriptions, we collect billing information through secure third-party payment processors.
Study Content
We collect and process the content you create or upload, including notes, documents, voice recordings, AI chat interactions, and your learning progress data.
Technical Data
We automatically collect device information, IP address, browser type, usage patterns, performance metrics, and error reports to maintain and improve our service.
2. How We Use Your Information
Service Provision: We use your information to provide AI-powered study tools, sync data across your devices, generate personalized content recommendations, and maintain your account.
Communication: We send service updates, respond to support requests, process payments, and share educational content related to your studies.
Improvement: We analyze usage patterns to improve features, develop new tools, train our AI models, and ensure platform security.
3. AI Processing and Your Data
Our AI systems process your study materials to create summaries, generate study questions, and provide personalized learning recommendations. This processing occurs securely on our servers with appropriate technical and organizational safeguards.
We may use anonymized, aggregated data to improve our AI models. Your personal content is never used to train models that benefit other users without your explicit consent. You can opt out of this data usage at any time through your account settings.
4. Data Sharing
We don't sell your personal data. We never sell, rent, or trade your personal information to third parties for marketing purposes.
We may share limited information only in these circumstances:
- With trusted service providers (hosting, payment processing, analytics) under strict confidentiality agreements
- When required by law, court order, or to protect our rights and safety
- In connection with a business transfer (merger, acquisition) with appropriate privacy protections
- When you explicitly authorize sharing for specific purposes
5. Your Rights
You have the right to:
- Access and Export: Request copies of your personal data in a machine-readable format
- Correct: Update inaccurate information and modify your account details
- Delete: Remove your account and associated data, or restrict processing
- Opt-out: Unsubscribe from marketing communications and manage notification preferences
You can exercise most rights through your account settings. For other requests, contact us at privacy@notiee.com and we will respond within 30 days.
6. Data Security
We implement industry-standard security measures including AES-256 encryption for data at rest, TLS 1.3 encryption for data in transit, regular security audits, access controls, and support for multi-factor authentication.
While we use robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data with the highest standards available.
7. Data Retention
We retain your data while your account is active and for as long as needed to provide our services. Inactive accounts (no login for 3+ years) will be deleted after 60 days notice, unless you have an active subscription.
Some data may be retained longer for legal compliance, safety, fraud prevention, or legitimate business purposes.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.
9. Children's Privacy
Notiee is not intended for children under 13. We do not knowingly collect personal information from children under 13. Users between 13-17 may only use Notiee with parental consent.
If we discover we have collected information from a child under 13 without proper consent, we will delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email and in-app notifications. Your continued use after the effective date constitutes acceptance of the revised policy.
11. Contact Information
For questions about this Privacy Policy or our data practices, contact us at:
Privacy Questions: privacy@notiee.com
Data Protection Officer: dpo@notiee.com
We respond to all privacy inquiries within 30 days.